[Resolved]  United Colors Of Benetton — Poor quality of a winter wear jacket bought from UCB Store

Address:

Kolkata, West Bengal

I had bought a winter wear from UCB last year ( December 2012 ) in fresh stock. I was given the same as wedding gift in feb 2013 and hence never wore it last year. This winter, i did not even wear the same for 5-6 hours before which the entire piece is full of bubbles giving it a shabby look. I am a regular customer of the brand for last 10 years and i am completely surprised by the way in which they rejected my request of any replacement, without any sense of ownership for the brand !! I am left to think why should one be buying expensive and reputed brands' clothes when they are no good than roadside vendors. Do we buy branded products for using them for couple of hours without any quality assurance ??? I still have some hope that the company values its propositions and would consider my case. Contact - [protected]