United Colors Of Benetton — Warranty

I have been trying to seek assistance for the past 3 weeks and have just been given the run around. I have filled in the Benetton Group inquiries pages and sent emails to them as well however the staff continue to tell me they only deal with online purchases. I would like a straight answer on whether the wheel damage caused due to my travels is covered by warranty.
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I purchased a product from Ajio o[censored]CB united colours of beneton but the quality is very bad the leather wallet lost it colour and seems very bad disappointment from the quality.

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    United Colors Of Benetton Phone
    +91 124 432 3333
    United Colors Of Benetton Address
    B-25, Infocity, Sector-34, Gurgaon, Haryana, India - 122001
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