[Resolved]  UniverCell Telecommunications — Defect product given

Address:

Chennai, Tamil Nadu

Hi I got Sony xperia M2 dual from Univercell, Thoraipakkam, Chennai. Worst shop half the shop empty woth no models for mobiles. Within two days i got the mobile it crashed and so gave to them for service with videos taken. They gave gave to sony service center and came back after a week of calling them daily and reminding. They said that there virus in it i asked how it came they said it would have come from laptop or from watsapp. The same day they gave itself it crashed again while saving a contact again gave them and told i need replacement. Do not know whether they gave for service or they themself building some story, They told they should check with sony service center and get a letter for replacement. Then he told he wil get the mobile box from me and then again should go to sony service center and then get a letter and then replace the device. But still now they did not come also not picking up my calls, i complained to shop manager Vinoth also. He told he will check and say but no response. Guys please do not buy anthing from this shop. Thanks