Universal Insurance Brokers Services — Insurance for my apple 5s mobile

Aleti Durga Hari Prasad

Website:

www.universalinsurence.co.in

Sir somebody theft my apple 5s mobile during the travel from madhurawada to jagadamba junction
I have complained to police then the police gave us non traceability certificate with i lost my mobile i have claimed for insurance in universal insurance brokers pvt limited the company is not giving me the insurance amount because the certificate is showing that i lost my mobile i have talked to police that give me. The certificate that somebody theft my mobile the police are saying that from may onwards they are giving in lost only but the insurance company is not listening to us tell us that get a certificate that in theft form if i don't get the insurance i will be in loss please take my case into your kind consideration that i can get the insurance amount from insurance company

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Universal Insurance Brokers Services customer support has been notified about the posted complaint.

Nov 16, 2016

Updated by Aleti Durga Hari Prasad and Police also say that no worry for Insurance It will be claimed but the company is not listening to us

Jan 02, 2017

Updated by Aleti Durga Hari Prasad Sir, This is to bring to your notice that I (Kaki Jagadamba) was travelling from Madhurawada to Jagadamba junction in an auto. During the journey, someone theft my apple IPhone 5s mobile with IMEI No [protected] & Mobile No [protected] of IDEA Network. . I lodged a complaint in the local police station. The mobile wasn't traced and was given a non traceable certificate highlighting that I lost my mobile.I Have send the Original Documents to Universal Insurance Brokers Pvt Limited to claim insurence in

Now the "Universal Insurance brokers Private limited." claim got rejected saying the claim would be valid only in case the phone was theft by someone and not if it is lost.

Upon informing the same to the police, they said that from May2016 onwards they were issuing only certificates with a format in lost condition. Now again I went to the insurance firm saying what the police said me that my claim would be valid as it is theft by someone but by the new police norms, they only issue lost certification for mobiles even if they are theft.

Frankly speaking, the certificate issued by the police is sufficient for claiming my insurance but the insurance firm isn't heeding my plea. I have to pay EMI for my mobile till June, 2017. I would incur heavy loss if I didn't get the insurance for my mobile. I'm helpless in this regard and I expect you to intervene and look into my plea at the earliest possible by getting the insurance firm pay my insurance to me.

The mobile bill invoice and the police complaint and photocopy of my identity are also attached.

Anticipating a quick response.

Thanking you.