Universal Travels — Refund my ticket fare

Address:

Thoothukudi, Tamil Nadu

My names Thilakraj, I had booking one ticket Tuticorin to pondicherry, booking for online, booking date 31/5/2015. Boarding time 10.20Pm I am waiting for 2.30 Am, bus not will coming and Area agent not will respone. My ticket message forwared it : UNI1224710 On universal travels tuticorin to pondicherry seat number 23, On date 31/5/2015. Boarding time 10.20 pm boarding at Tuticorin_Bharathi_Tvls_Near_new_busstand. So please refund my amount, amount 550, Indian bank debitcard. Name thilakraj mail id : [protected]@gmail.com, ph. [protected]