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University Of Madras — Convocation Certificate is not recd yet

Address:Chennai, Tamil Nadu

My Enrollment Number X6101SBA7939. I have applied for the convocation certificate. They said that it will sent only thru post. You will receive within 20 days. But it is already 45 days. But still i didnt receive my convocation certificate. Please help me
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    Chepauk, Chennai, Tamil Nadu, India - 600005
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