University Of Madras — Duplicate marksheet not received after submitting the request

Address:	Chennai, Tamil Nadu
Website:	www.unom.ac.in

Hi, I completed my degree in the year 2007. Applied for duplicate consolidated marksheet from University of Madras ( August 20th) and paid the amount too using Netbanking. But I'm yet to receive any confirmation or acknowledgement message from it. Deadline given as 3 weeks and Its almost there. Do we have any numbers to dialin and check? All the numbers in the websites are NOT ANSWERING to any calls. I'm just wondering how am I going to get it? Is the money lost??? Or I'm going to get benefited?? I'm waiting for this marksheet for the Job placement. It is MUST to go for educational background verification. Can someone address this ASAP?? Thanks in advance.