UPSRTC — Non-Refund of bus fare amount for a CANCELED BUS.

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New Delhi, Delhi

Hi, Subject: Non-Refund of bus fare amountfor a CANCELED BUS. This is to inform you that I booked atikcet in favour of Raji Ullah, from ANAND VIHAR to LUCKNOW for the12/03/2015. At the last moment, the bus got canceled without anyprior information and I was stuck as there was no bus available after10:30pm. Later, I somehow managed my travel by an ordinary bus. I was told that the ticket amountwould be refunded back to my account, which never happened. Despiteof multiple online complaints, I had no response from your emailsupport. Now, at the end I am writing a written complaint for thesame. Please look into this and refund the ticket amount back to myaccount. Details: PNR No.: XCHB[protected] Ticket No.: 3857883 Ticket Amount: Rs. 772.00 User Id: Ruchi1307 Contact No.: [protected] Alternate Contact No.: [protected] Email Id: ruchi.[protected]@gmail.com/ er.[protected]@gmail.com (Ticket copy attached along.) Waiting for your response. Please lookinto this urgently. This is an example of mismanagement by the UPSRTC service. It givesinconvenience to the public who trust the Govt Bus Services and plansa travel paying hard earned amounts. Thanks, Raji Ullah