Urdoorstep Eretail — Bogus company, never order

sandeshj

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	urdoorstep.com

Beware!! Never order from this bogus company.. Ive already burnt my fingers once. My oder no. 4141307
1. Order was promised to be delivered in a slot and that never came.
2. call to their call center makes u wait for hours before connecting.
3. For escalation. I was given two phone nos that is always switched off!!!
4. After 5 attempts to their call center, I was told refund will take 5 days!!!
5. Finally I had to do last.minute arrangements and order ready-made food from outside and I had to keep my guests hungry for long!!!

Ps: This is the phone no of the manager Hemanth of this bogus company. It's always switched off!! [protected], [protected]

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Comments

UrDoorStep eRetail Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Sandesh,

We apologize for the delay in your delivery and the inconvenience caused to you.

Your complaint has been escalated to the Ops team and also the name and number listed above will be escalated to the team.

Kindly accept our apologies and we will ensure this is not repeated again.

Thank You,
Urdoorstep Team

UrDoorStep eRetail Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Sandesh,

The refund is processed for the above order and credited to your account.

The reference number for the same is[protected].

Thank You,
Urdoorstep Team