Urdoorstep Eretail — Order number

Address:560035
Website:www.urdoorstep.com

Guess a perfect banya owner who employs limited delivery boys who can never deliver on time . I ordered 2 kgs of mutton curry cut on the previous day and the delivery slot given was 7-9am .
Now it is 1pm and the delivery has not arrived . I had to order food from a restaurant for guests at home as the delivery simply would not arrive after repeated follow ups .
Beware of ordering from their online store ...totally unprofessionally managed ..
A big NO NO .
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UrDoorStep eRetail customer support has been notified about the posted complaint.
Complaint comments 

Comments

Yesterday Sunday, after a days of delivery slot (Saturday 7-9am) the delivery boy arrived with 2 rotten boxes of mutton which was returned immediately . The whole apartment had to be sprayed with room freshener .
Since then there is no call from the urdoorstep customer service for the refund .

Damaged, Bad food delivered, Order ID: 3474292
Dear Sohan,

We apologize for inconvenience caused and the same is escalated.

The refund of Rs-418/- has been processed on 11/05/2016 with reference Id[protected].

Kindly do update the status with us.

For more details contact us on[protected].

Thank You,
Customer Care Team

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    UrDoorStep eRetail Phone
    +91 80 4555 4666
    UrDoorStep eRetail Address
    Ground Floor, Novel Tech Park, 46/4 Garvebhavipalya, Hosur Road, Bangalore, Karnataka, India - 560068
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