Usha International — Gas stove not working after 2months of buying product

Address:

Jammu, Jammu and Kashmir

Dear. All, This is to bring to your notice that we have purchased usha 4 burner gas stove ebony series 2 years back within 2 months burners of the gas stove stopped working which were cracked and there was a gas leakage which were reported to the usha dealer and were subsiquantly changed by FOC, after the change of burners the problem still continued which was again reported to the dealer( chopra hardware trikuta nagar jammu) After reapeted complaints there has been no resolution from the dealer/ company We had purchased this stove o[censored]sha in anticipation of big brand and high level of service commitment o[censored]sha we regret to inform you that the aspirations from such a big brand as usha has all gone in vein We would like that the company and its official should take this matter seriously and with at most importance in favour of the customer and its confidence in usha company Complaint no 1:[protected] Complaint no 2:[protected] Attached are thenpics for your kind approval We await a favoral responce and resolution from usha company on top priority Thanking you Your sincearly Ashok prabhakar