Usha International Ltd — Pumps

E28 Tenants,Jangpura Extn.,New Delhi.

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

The servicing of pumps has great limitations.the complaint process is as follows.Day 1 complain is registered..Day 2.you follow up with helpline. Receive assurances.but no service. Day 3 again follow up with helpline.. More assurances but no service. If you are lucky you may be promised a technician. Day 4 earliest possible for technician visit.Day 5 technician visits.Checks fault.does not carry spare parts.Has to procure parts from warehouse next day.Day 6 technician comes with parts, hopefully fixes fault.. Minimum time to fix fault in pumps 6 days.

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UshaCare

from Delhi, Delhi

Hi,

Sorry to hear about your experience. Please write to us at [protected]@ushainternational.com with following details:

1. Your Name
2. Your Contact Number
3. Your Address
4. Your Product
5. Your Email Address

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Usha International