Usha International ltd. — Usha 3ltr Instant Geyser is not working

Address:Ghaziabad, Uttar Pradesh, 201016

I have been fade up with following the customer care and listening to their recorded responses. From last 10 days I m following with them to fix the Geyser, but every time they commit tomorrow our technical person will visit and fix it. Don't know when the tomorrow Dawn will come... No one has visited after the un-installation. Seems bought a product of a fake company... They called there sel[censored]sha "International" where they are not capable enough to satisfy local consumers. I will not recommend this to any one and please don't buy any product from Usha... Loss Amount: Rs.3 650
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Dear Vijay shandilya,

Thank you for writing to us. Sincere apologies. Please share your contact details and our customer care team will get in touch with you. In case of further queries you may call us on our toll free number 1800 – 1033 – 111.

Warm Regards,
Team Usha Internationa
Dear Team,

Request #: C[protected] : Technical team visited third time and still problem is unsolved.

The Geyser is enjoying stay at my home without giving me any service, thanks to Usha.

This is my contact number: [protected].

Thanks,
Vijay
Dear Vijay shandilya,

Thank you for sharing your details, we have made a note of the same and have forwarded your issue to the concerned department. You can also contact us by calling us on our toll free number 1800 – 1033 – 111.

Warm Regards,
Team Usha International
My Dear Usha International,

From last one Month I am not able to use the machine.

One of your engineer name Vipin visited my home. He said there is issue in some other part.
(Before that 2 engineer changed some other part too, that didn't worked.)

So this new engineer Vipin took the ref# along with complaint and said he will bring the part by Monday and fix the geyser for sure.

After 2 days I got the message that your complaint is closed. However the Geyser is still in open state (un assembled attached images of the machine).

This is the quality of your service and your team's commitment. Fully committed team to frustrate the buyer "Good Job!".

I followed this person 3 days to remind him that you closed the ticket but you need to fix my Geyser but after 3 days he stop picking my phone too.

Now I am fully satisfied with your service and ready to jump in Consumer court to get the justice.

Anybody else want to join me against "Usha International" please right to me @ vijay.shandilya [at] Gmail or call me @[protected]

Thanks,
Vijay Shandilya

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    Plot No. 15, Institutional Area, Sector-32, Gurugram, Haryana, India - 122001
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