Uti Infrastructure Technology & Services Limited [Utiitsl] — Complaining about behaviour of talking of your authorised centre

Address:

Wardha, Maharashtra, 442301

Dear sir/ madam,
I am a practicing chartered accountant. I used to take pan card applications on the special request of people and that too by charging legal fees (As additional service). I send these complete filled applications through my staff to your registered center "m/s golechha investment services" at hinganghat, pin code: 442301 dist wardha (Maharashtra).
The way the concerned person used to talk is indigestible (Kind of ignorance).
If you don't mind may i ask you a question? Can i submit copy of affidavit sworn before magistrate stating date of birth as dob proof for new pan card (Form 49a). The concerned person literally thrashed the application form towards my staff for not attaching the original affidavit and for attaching copy of the same. Reason of such behavior is before that the concerned person asked my staff from where he had came, my firm name, and asked whether your firm have no other work apart from pan applications and many more negative words. Apart from this whether downloaded pdf form 49a is not allowed to be used under your roof, since the concerned person has badly scolded my staff (A common man) for using the downloaded form 49a pfd as he wanted to fill the forms already available with them which is 99.99% similar to the downloaded forms.
Another reason it might be that the concerned person's son is also a practicing chartered accountant, so it might be a inferiority complex for him. But these are personal issues.
I request you from your end to teach your authorized centers how to behave with the people who are visiting their office for submitting the pan card applications.
Please do the needful.
Thank you.
Sorry for the trouble.
The details of mine and the concerned authorized center is as under :

Regards,
Chartered accountant
Hinganghat (Dist. Wardha)
Mobile no.: [protected]

Authorized center :
M/s golechha investment services
Jain mandir road, hinganghat
Contact:[protected]/ 244460, [protected]