UTI Infrastructure Technology And Services Limited [UTIITSL] — Pan card - pathetic service and nonsense people

Address:	Mumbai City, Maharashtra, 400614
Website:	www.utiitsl.com

Please refer my recent email to them which will surely elaborate what i am going through

Dear sir / ma'm

I do not beleive how pathetic is your service and the executives. I am sorry to say these harsh words but that's the truth.

First i send application with attaching my passport - for your information passport is considered as one of the priority identity proof.

When i come to know the pan card application is on hold or rejected due to no address proof; i sent/resubmitted an address proof - (which is wellknown and nationalised bank fyi) bank passbook and last 3 months mobile postpaid bill (i hope you understand now-a-days no one uses ordinary telephone landline).

On the very next day when i receive returned application from you - i immediately sent/resubmitted the application with the same documents - bank passbook and mobile postpaid bills last 3 months.

Without any reason i come to know that now you guys need identity proof and date of birth proof.

Instead of making the process easy as we live in digital india you and your team making it more cumbersome for indian citizens (by birth).

I sincerely request you guys to process refund of 107 rupees as soon as possible.


Ps : none of your landline or phone lines are working so stop mentioning them in your email signatures and website.

Best regards,

Bhargav gandhi
2nd march 2016 - i sent first application in month of january