UTIITSL — PAN Card Details available in UTITSL website but not yet received

Address:

Kolkata, West Bengal

Dear Sir/Madam, I have applied for PAN Card for my minor son Ishanjyoti Choudhury. We reside in Teghoria, Kolkata. I received an sms on my mobile number [protected] on 30/09/2014 that PAN Card has been despatched. Subsequently I checked in UTITSL website and got the following information: Application Number [protected] Coupon Number [protected] PAN NUMBER : BCIPC6532Q Applicant Name ISHANJYOTI CHOUDHURY Status CARD DESPATCHED Despatch Date : 26/09/2014 Consignment Number EW[protected]IN So it seems like the PAN Card has been issued and despatched as well. But we are yet to receive the same. In fact I tried tracking by consignment number given above. But the website of Speed post service says "It is not a valid consignment number". In fact, from past experience I can tell with certainty that usually it takes 1-2 days for speed post to arrive. Going by the sms it is now more than 10 days since it was despatched. Can you please look into the matter with urgency please? Thanks it advance for your kind co-operation. Regards, Subhrajyoti Choudhury Father of Ishanjyoti Choudhury (PAN Card Applicant) Mobile:[protected]