City Gas Services (Bharat Gas) , Sidhgora — Improper delivery system, Improper management, Unhelpful Officers

Address:

East Singhbhum, Jharkhand

Hi, this is Gunjan Pratap Singh, from Jamshedpur. I have a severe complain about the city gas's delivery system. They never deliver gas cylinders on their own. It's us who have to go every time and collect the cylinders from the warehouse. And if they decide to come, once in a while, it takes nearly one month from the date of booking. I tried to contact the local complaint cell but there was not a single complaint cell in jamshedpur for the Bharat Gas. Then I called up to the regional office (kolkata) twice but no one picked up the call. After that I called the Headquarter, where a lady picked up my call and gave me Mr. Mukherjee's number who is I guess the regional officer. After that Mr. Mukherjee, Gave me another number, Then I called up that number. Finally there was someone to talk to for more than 1 minute. He talked very politely but of no use. Asked me to give a written complaint to the complaint cell and told me that he will get back to us within half an hour. when he did not called us back after half an hour, I called him up and landed up with no response from his side. Please look into matter as soon as possible. Contact me on [protected]@gmail.com
Thanks You.