Uttamvastra.com — Clothing

Address:Guntur, Andhra Pradesh, 522601
Website:Uttam Vastra

Hi
I have orders a designer lehanga worth 1899 INR on 10th February 2016.And I paid through online with 100 rupees of delivery charges.
Order No.237189
I have contacted through mail, but they didn't given any reply.
Finally I got their phone number & called them for more than 10 times.
And a person named "Sanjay Mavi" sent me a mail containing UttamVastra refund form. I filled it with my bank A/c details.
And he said refund will be with in 15 working days.
But I have not got orders product, or money.

Please do favor for me.
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Uttam Vastra customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sai,

In regards to your concern for Order : 237189.

On investigating your case, I see that your Order: 237189 was successfully delivered to your address on 22nd Feb 2016 via Overnite Expreess Courier Services with AWB Tracking No: [protected].

I have attached an image of the confirmation from Overnite Courier Services.

As the product was successfully delivered to you, you are not entitled for a refund for the same product.

For any further assistance, you can call our customer care team on[protected] /[protected] or write to us on : [protected]@uttamvastra.in . We will be glad to assist you.

Thanks & Regards

Uttamvastra Support Team

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