[Resolved]  Uttamvastra.com — Product refused to return/refund

Address:Belgaum, Karnataka, 590001
Website:www.uttamvastra.com

I purchased a Dress from uttamvastra.com on 29 oct 2015, the product received has very bad quality cloths material. So I called customer care to return order, as I am unsatisfied with product but now they are refusing saying we didn't ordered anything from the site. Please help me with this. my alternate number is [protected] Attached image of delivery invoice.
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Complaint marked as Resolved 
Uttam Vastra customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2015
Uttam Vastra Customer Care's response
Dear Mam,

We are very sorry for that you are facing such kind of issues..

Your complain successfully forwarded to higher authority person and you will get solution as soon as possible...

Thank you,
Uttamvastra Team.
Complaint comments 

Comments

Today I received my product of rs-1598which is very cheap quality product. I want to return it and want my cash back.
My order no is 126769
Ph.no [protected]
Adress indira bazar jind haryana
Dear Sir/Madam
Order No-239769
i purchased a suit from uttam vastra rs 799.but the quality of delivered product is not good.so i asked them to refund my money back.i have send filled refund form on[protected] and my product has been picked of[protected] but still i dont recieve any money in my account.i email him many times but they always say that your money back ib 4-5 days.i need to register their complain for Scam.Pls take action accordingly.
thanx.
worst site ... worst products and they just waste time and money of consumers .. i curse your company ... you all will face great loss ... you all are thieves... take money and never refund ... [censored]ing bastards ..

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