Uttamvastra.com — Regarding refund

Address:Faridabad, Haryana, 121005
Website:Uttam vastra

Hi this is divya kalra
Order no.284863
I ordered a saree from your site and unfortunately i was not satisfied with that product so i requsted you to return my saree.Your executive came on 28 march 2016 and picked up the product. From 28 march i am following up your exectives for my refund amount.I filled up the bank detail in the form provided by your executive.But i haven't receive my refund yet.Today this is 5th or 6th time i called you and your executive told me the same thing i heard again and again that it will take 4-5 working days.I really fed up now so i am writing you complain hope i will get immidiate action from your side.

Thanks and regards
Divya kalra
[protected]
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Dear Divya,

I apologize for the delay and inconvenience caused to receive a refund for your Order: 284863.

I agree that there was a delay due to some issues with the courier company, however, I would like to assure you that your refund of Rs. 1399 for Order: 284863 is being processed to your bank account you have mentioned in the refund form.

We have made necessary arrangements to make sure that this does not happen again.

You can confirm the refund in your bank account in 2-3 working days.

Appreciate your time and patience.

Thanks & Regards

Uttamvastra Support Team
My product ni is 223344
I m saras katiyar from pune

I purchased dress online on 3 feb and return it bcoz of different colour on 5 feb. . I m continually followup for refund. They always said abt week and now with hooe its completely three mth. Still I m nt getting my refund.it's a 1600 amt.
So plz do fruitful.
Dear Saras,

I would like to confirm that your amount of Rs. 1699 for Order No: 223344 has been successfully refunded by us to your bank account which you have mentioned in the refund form. Below are the details:

Order No: 223344
Product Code: UV-163213 – Off white and pink Embroidery Lehenga Choli
Amount: 1699
Bank Reference No: CMS[protected]
Date of refund posted to your bank account : 2nd March 2016

You can also confirm the refund on your bank statement.

If you have any queries, you can write to us on : [protected]@uttamvastra.in . We will be glad to help you.

Thanks & Regards

Uttamvastra Support Team
Disgusting services you people hv

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