Uttamvastra.com — White purple lehnga

Address:Surat, Gujarat, 132103
Website:UTTAMVASTRA.COM

I have called almost 35 times to return my order everytime i called the response was we will pick up your order in 5-7 days.But even after 3 months of receiving my order i m waiting for the reverse pick up to get my money back.I m just pissed of calling & trying the phopne no again & again my order no is 168136.Please resolve my problem.i just need my money back as soon as possible as i am waiting from last 3 months.
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Uttam Vastra customer support has been notified about the posted complaint.
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Dear Alisha,

In regards to your concern to receive refund for Order No: 168136

I would like to inform you that we have tried to pickup your product twice through our courier partners, however, the pickup was not done.

Therefore, we had sent you an email on 6th May 2016 requesting you to return the product yourself within 10 days and stating "If you are not returning your product within 10 days from the date the email was sent to you, then company will not authorized to take any type of complaint."

In regards to the charges for returning the product, we had mentioned to issue a refund in your bank account for a Maximum of Rs. 100 per product.

As we have not received your product in the time mentioned, your request for refund for your order no: 168136 has got cancelled.

If you have any further queries, you can write to us on [protected]@uttamvastra.in or call our Customer care on[protected].

Thanks & Regards

Uttamvastra Support Team

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    106 / Shri Mahavir Textiles Market, Surat, Choryasi, India - 395010
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