Uttar Pradesh State Road Transport Corporation [Upsrtc] — Regarding missing of name from printed ticket list

Address:	Bahraich, Uttar Pradesh
Website:	upsrtconline.co.in

Respected sir/ma'am, This is really a great shame for such well known volvo bus service . I booked the volvo ticket online from bahraich to delhi and when i boarded the bus from its respective departure place just after 15 mins the conductor came to me i produced the e-ticket confirming my booked ticket status in spite of this proof he said i do not have your name in the papers that i posses and asked me to pay for the same ... how stunned and really upset was i at that moment when i found that i had to repay that pretty sum 1692 rupees again due the fault of the careless employees and service providers. after a long verbal fight i was able to ensure my seat thanks to customer care service.. but this thing leading to bad name and fame o[censored]p government must be taken into account..so that in future no one has to face such an akward moment.. plz let me know if any enquiry is done ... utkarsh pathak (B.Sc.hons.D.U.) PNR:ANVT[protected], Dated:17/12/2015 16:00, Boarding:BAHRAICH, Alight:ANAND VIHAR, Seat:28, Fare:Rs.1692.00