Vacations Gateway — Cheat in the name of Gift Voucher

Address:New Delhi, Delhi

I have received a call from [protected] and +[protected] on 09/07/2014 from a representative of vacations gateway and he said that i have won a prize "Sony Xperia Z -Tab" and he asked me to deposit of Rs.7799 for tour package. I have made payment 7799 Payment Links: http://www.vacationsgateway.co/Website/Request.aspx?OrderId=SDL00023177&amou... I inquired and verified phone nos in website all are fine.When I search in google through by No. there is lots of fraud complaint against this company. I am still waiting for the gift but there is no response till now.
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Vacations Gateway customer support has been notified about the posted complaint.
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Dear Sir,

Greetings of the day from vacations gateway .

We have verified form the client as there is no complaints from the client Vikas pokharkar As mentioned by you . Please see below mail sent by him.


[protected] Forwarded message[protected]From: Vikas Pokharkar <[protected]@gmail.com>Date: Thu, Jul 10, 2014 at 10:26 PMSubject: Applogies for complaint launchTo: CUSTOMER SERVICE Desk <[protected]@vacationsgateway.com.co>Dear SIr, I, Vikas made payment for holiday package of Rs.7799.and I have not launch any complaint against your company on any site.My Order Id is SDL00023177.
Regards,
Vikas P.[protected]
I have received a call from[protected] and [protected] on 09/07/2014 from a representative of vacations gateway and he said that i have won a prize "Sony Xperia Z -Tab" and he asked me to deposit of Rs.7799 for tour package. I have made payment 7799 Payment Links: http://www.vacationsgateway.co/Website/Request.aspx?OrderId=SDL00023177&...
After 15 days i got the booklet.When i call one of their executive regarding gift voucher he told me once you received the booklet(verifying address) then after you will get gift voucher.
But received yet again i called him and asked about this again he told me it takes more time to dispatch from our department.I kept patience and called again after 15 days he told me you will get before 15 August if not we will refund the money.Till date i have not received the gift voucher or refund of money.
Please help me out.

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