[Resolved] Vacations Gateway — complain against Mr Lucky & Mr manish refund Rs 25650

Pravat Arun Mohanty

from Surat, Gujarat

Address:

Daman, Daman and Diu

Sir I had got a phone call from(mr lucky) vacation gateway(9th jun'15) for a holidays package which cost was Rs 8549/- at they had told me that If i had book this ontoday then one gift offer is available which was samsung tablet/black berry mobile.then i had told thempls call me after half an hour, at this break i had search this on website I had got this was exist.after half an hour they called me and I had booked through online.upto this day i had not got any gift .instead of one they had take money 3times.at first they had told me wait I will returned your 2 times money.now they had not received my phone or not reply mail.so pls cooperate me

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Complaint marked as Resolved

Vacations Gateway customer support has been notified about the posted complaint.

Jul 16, 2015

Updated by Pravat Arun Mohanty Sir I had got a phone call from(mr lucky) vacation gateway(9th jun'15) for a holidays package which cost was Rs 8549/- at they had told me that If i had book this ontoday then one gift offer is available which was samsung tablet/black berry mobile.then i had told thempls call me after half an hour, at this break i had search this on website I had got this was exist.after half an hour they called me and I had booked through online.upto this day i had not got any gift .instead of one they had take money 3times.at first they had told me wait I will returned your 2 times money.now they had not received my phone or not reply mail.so pls cooperate me

Verified Support

Jul 18, 2015

Vacations Gateway Customer Care's response Dear Sir, As per our telephonic conversation please give us your order number or bank statement. Feel free to contact us on below details. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co