[Resolved]  Vacations Gateway — Fraud Calling for holiday Packages and assured gift

Address:

Ernakulam, Kerala

My name is Neeraj Sharma. I have received a call from vacation gateway on 25 APR 2015 and they very politely requested for explaining a holiday package of Rs 8549/- for 4 Persons and 4Nights at 3 star and 5 star resorts and hotels. They explained that they have tie-ups with many big hotels and they provide holiday packages at a very decent Price range. They told me that I will get Sony Xperia Z3 Tab or black berry mobile if I choose and pay for holiday package during the happy hours from 1PM to 2 PM during which they will provide Sony Xperia Z3 black berry mobile on one booking .This gift is in addition to any referral gifts because it’s provided to only 5 persons during the happy hour. They have shown their website www.vacationsgateway.co and convinced me to not miss the rare opportunity. They provided me the link for payments. Since, I was somewhat inclined towards holidays I got into their trap unknowingly that Vacations Gateway is a fraud Company. I have made a bookings of Rs 8549/ During the call and until payment they continuously give Congratulations for selecting the package and assured many times that phone will be courier same day i.e. 11th APR at 4 PM through there Courier partner DTDC and will get delivered within 4 days. They talked about the colour etc to pretend genuine and fare. Once the payment is received, they did nothing. They started giving excuse for delay due to misc things just to keep me engaged and give mean illusion that something is now progressing and I will receive my Gifts soon. However, this is just their game plan. I lost all hopes of any gifts when I got to know that Vacations Gateway is a Fraud company in India. This company should be immediately barred and all owners /employee should be penalized and prosecuted for executing frauds over phone call and in the name of false company. I want my money refunded immediately. My transaction no is SDL00048190 bill no. Is VGTX00002933 dated 25 Apr 15. On 29 Jul I again received call from Vacations Gateway saying that their company name has become bad, they want to solve all the customer problems, so they want to dispatch gift. For this I need to pay 713 Rs through IVR or online. These people IVR means telling all the credit card details including CVV, OTP to them itself, Some sameer mehra from verification department called me and tried to convince me that i can select 713Rs button after entering OTP. As I know once we enter OTP bank will definitely deduct that amount which is shown in OTP page, i denied to pay and denied gift. Customer care number they have provided are [protected] [protected] [protected] Kindly help me to cancel this tour package and refund my amount 8549Rs.