[Resolved] Vacations Gateway — Fraud promises and Fraud company and worst response | |||
My name is K.NAGA NAVEEN KUMAR. I made a payment of Rs.7799 on 21/06/2014 for vacation gateway membership as per the discussion done with their executive (Abhishek) from the phone number +[protected]. He said that, I have won a LAPTOP of DELL company for my online transactions and if I take a membership Today I will get a DELL Laptop. That is the reason I have taken the membership by paying money through credit card on the same day. My transaction id is : SDL00022268. I got a payment confirmation mail on the same day. Their executive told that, the package will be received within 3-4 days including the GIFT(DELL LAPTOP). I did not receive any verification call regarding my gift/order. I did not received my product also. Since placing my order I have interacted number of times through phone(Customer care number & Number which was given by their executive i.e., [protected]) regarding my gift/order. After one month their executive(Rahul) told that, your order has been cancelled and refund of your money will be credited in your account on 15/07/2014. But till now i did not get my refund. I have given so many mails but no reply has come. There is no use of calling to their customer care numbers. Please do needful Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vacations Gateway customer support has been notified about the posted complaint. | |||
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+91 12 0652 1233
+91 12 0652 1232
C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
Please update your contact no. & email id, so other people also can contact you.
regards
Vishal K
[protected]