[Resolved] Vacations Gateway — Non-refund of amount of rs.7799 or non dispatch of promised package | |||
Hi, I am Abhishek.S. On August 7, a representative &manager (named Prakash D souza &Ramakrishna) of Vacations Gateway, called me and explained an offer where he said I have to pay Rs 7799 and ill be given a Sony Xperia Z2 tablet and along with it a holiday package . He asked me to make the payment immediately if I have to avail the offer. I made the payment after which I asked him for a confirmation on mail regarding my Sony Xperia Z2 tablet. I purchased it only for theSony Xperia Z2 tablet and was not interested in their holiday package. He said, they don't mention anything in mail but will dispatch the Sony Xperia Z2 tablet immediately the next day. It is over 1 month, I had waited for it but didn't receive it. Then I dropped a mail to cancel the purchase and asked refund. They are denying to refund my money now. I have been cheated. Vacations Gateway representatives do not pick phones now. I have all the recordings of their representatives commitments. I look forward to getting helped to get my money refunded. Regards, Abhishek.S ph:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Vacations Gateway customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
But its already 40 days, now if i intimate bank also they will not refund.
I should wait for the refund from vacation gateway only no...
I should wait for the refund from vacation gateway only no...
Now they have reacted to this consumer complaint form and called me regarding the refund of my amount of rs.7799 but it is already 15 days still no signs of amount or an mail from vacation gateway...
I look forward to getting helped to get my money refunded.
Regards,
Abhishek.S
ph:[protected]
I look forward to getting helped to get my money refunded.
Regards,
Abhishek.S
ph:[protected]
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C-56/5 Mantec Building 1st floor, Sector - 62, Gautam Budh Nagar District, Noida, Uttar Pradesh, India - 201301
2-3 things I have done immediately.
If you have made a payment through credit card, then call to bank and tell them its a disputed transaction and block this transaction.
Lodge a FIR to cyber crime police station with a application.
Dont accept any courier from them.
However FIR might be in process against them.
But after 45 days Bank has returned my amount and cancelled the transaction as a disputed.