[Resolved]  Vacations Gateway — Not providing the Hotel accomodation package

Respected Sir, I have purchased 4 nights & 5 days Hotel accommodation package for 4 persons from Vacations Gateway co. on Dated 8 December 2014 valid for one year from payment date. I paid Rs 8549 by internet banking Transaction ID SDLOOO31256 ON Dated 8 December 2014. Now I have requested the vacations Gateway co. for my Hotel accommodation package at Jaipur but company is not responding to my mail . Kindly help me. Thanking you . Dr.Ashok Dhumal email- dr.[protected]@gmail.com mobile [protected] Latur, Maharashtra
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Complaint marked as Resolved 
Vacations Gateway customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2015
Vacations Gateway Customer Care's response
Dear Sir, We have sent you hotel booking form.we request you to fill the form and send it back on same mail Id. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co
Verified Support
Aug 13, 2015
Vacations Gateway Customer Care's response
Dear Sir, We have sent you hotel booking form.we request you to fill the form and send it back on same mail Id. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co
Complaint comments 

Comments

Respected sir .pl.resolve my problem
Hi Mr Ashok Dhumal,

This is totally a fraud company.They are asking money from customers and then not responding. So just forget your money and if possible lodge a complaint against them.
Dear Sir, We have sent you hotel booking form.we request you to fill the form and send it back on same mail Id. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co
Dear Sir, We have sent you hotel booking form.we request you to fill the form and send it back on same mail Id. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co
Respected sir,
As per your mail I have not Hotel booking form. Kindly send hotel booking form on my mail- dr.[protected]@gmail.com.
My transaction ID given by company =SDL00031256
Company ID= CCIDMG18737234
My railway ticket for Jaipur is confirmed PNR NO. is [protected] for two persons by AGRA SUPER FAST ON Dt. 6 th september 2014 .
I will reach on 7th sept.2014 in Jaipur.
Kindly, send hotel booking form on my mail immediately for RAJASTHAN PALACE HOTEL, JAIPUR or any available other hotel in Jaipur.
Thanks DR.ASHOK DHUMAL
LATUR, MAHARASHTRA

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