[Resolved]  Vacations Gateway — Payment Made but yet to receive the GIFT

Address:

Chennai, Tamil Nadu

One Mr. Sandeep from Vacations Gateway had spoken to me and convinced me to take the offer of Vacations Gateway for Rs. 7799.00 with a FREE Gift of Sony Xperia Z2. I had made the payment through Debit Card and you said there would be a confirmation call for the above offer. I was told that once I receive the holiday kit, which would reach me in FOUR working days, I should call back the customer care and verify the receipt of the kit by sharing the VG Code and then I would receive the FREE Gift. Now, the fact is that I received the kit on 24th November 2014 after several reminder calls. Immediately, I called the customer care and shared the VG code and was apprised that I would receive the FREE Gift in 10 days. Today, it is 31st December 2014 and am still at a loss to understand what has happened to the so-called GIFT. If they are unable to comply with what has been offered, it is judicious to pay back the amount of Rs. 7799/- paid to you. Frankly, I am not interested in the kit and had agreed keeping the gift in mind.