Vainavi Broadband — Issued a Connection on Some other Address and Customer Information.

Address:

Hyderabad, Andhra Pradesh

I have been with Vainavi for close to a year now. However, the service is screwed up completely. Even though I pay in advance for three months, I still need to call the local service guy and inform him to re-instate the service every month as it gets expired monthly. I was given a User Name and I just happened to check on whose name and address is the account on. I was always in a mindset that the ISP provider might have given an Alias to my account but when I checked it, the Customer name and the address mentioned in the account is not correct. So I called up the customer service trying to explain the issue with intermittent Sync, I got connected to a guy name Venkatesh he told me he would get back in five minutes, but that never happened. I would not recommend this VAINAVI to anyone ever.. the worst of its kind service, No proper response. NO proper internet connectivity. False information updated.