Venus Home Appliances Complaints & Reviews

Suresh

[protected] Forwarded message[protected]
From: Dinakaran Dinakaran
Date: Fri, 12 Aug 2022, 1:14 pm
Subject: Service negligence and delay
To:

By Suresh from RGS Bluemetals Vellore
I bought your product (water heater) last December.
Power since last week Only the indicator works. The heater does not work. An electric shock is observed in the heater
I reported...

Water is not coming from the tap however the tank is full.
And there's a lot of fog emission from the tap...

सर बिना से होम अप्लायंस मुझे लिए हुए आज डेढ़ साल होने वाला है जब नया लिया था तब 1 साल की वारंटी थी जिसमें 6 महीने खराब था उसके बाद भी नशे में फ्रांस के तरफ से मुझे लालच दिया गया...

Poor & worst experience, I bought two Venus water heaters together, one fine morning when my 74 year mother was in the washroom one of the Venus water heater suddenly dropped when I checked, both the plastic holders were broken, the quality which is used in the body of water heater is the worst.
Experiencing this I checked second Venus water heater in the other washroom & to my wonder & as expected second Venus water heater too was...

Raised complaint on 03/02/2021 but upto now no one has came to resolve.
Reg number: [protected]
Alternative number: [protected]...

Dear sir,
Today I have booked my water heater storage service frimy Venus home appliances, 126/6 Hazra road, ground floor kolkata 700026.over the phone calling to this number. [protected].

They said service man will visit with inspection charge is 236 and repair service charge is 354.

Service man came and repair serial number 33179 and charged on spot 1606 rupees for total .(along with parts replace...

We are using Venus Lava water heater for 6 years. Recently got the inspection done by urban clap. They checked and told us the element is not working, but everything else looks fine. They did not open or dismantle the product for warranty purposes. But they were sure about the problem.
When we got in touch with Venus for service and repair, one of their guy came and took the product with them. They later on called us after a week...

Have one litter instant geyser... not heat, pipe leak...

I purchased a v-Guard water heater ESA 15 litres from venus electronics, kamarajar salai, madurai on 01.10.19 which is under warranty for 2 years. Now the V-Guard service people referred for replacement due to leakage in tanks when i called the venus electronics, kamarajar salai branch their response is poor. Please response immediately and make us satisfied....

Their Service Sucks!! We have bought 5+ Venus Water heaters and are continuously facing tank bursting issues. We have requested replacement for 2 of the Venus Water heaters under warranty with your local dealer, but there is no response. We have written to [protected]@venushomeappliances.com who has not cared to respond. It is now over 15 days since we lodged our complaint. Can you kindly look into this or we will escalate this complaint to...

सेवा में विनस अप्लायंस
सर मैं हरे राम प्रजापति सरूरपुर विलेज सोहना रोड जिला फरीदाबाद से हूं मैंने होम अप्लायंस विनस होम अप्लायंसेज रो लिया था मार्च के लास्ट में और जो...

Please note that i have purchased one geyser 22/09/2020 but unfortunately the geyser not yet installed. The 10 litre geyser was purchased fro. M piyasi electronics, dakhineswar. West bengal....

Sir my water heater was not working when i submitted my problem to the service center at last month, they came and found problem then after ten days they changed the filament. Aftertwo days again the same repair in my heater, till now they don't have taken any action. For the past twenty days this problem is going on, daily i contacted the company but they don't take necessary action. What can i do?
This is my final attempt. Please...

Heater is not working. It is eight years old one....

Have raised a free service request number [protected] a 3 days back in hyderabad. Its beeen 3 daysi have raised request, there is no response from the hyderabad venus team and we are keep on calling them for allocating a member for service even then the service person is not attended yet. Is this the way venus will treat the customers. Its very disatiafyng that to be customer of venus water heater. Better i would have selecter different brand....

1. Submitted online request on 28sep2019 15:40pm
2. Complaint number [protected] received by sms from venus on 28sep2019. They assigned m/s. Shobharani agencies and services.
3. On 4th october when i did not receive call or visit from venus i called technician mr. Raju on [protected] which was given in sms. He suggested me to contact his boss mr. Rao on # [protected]. He was not a good listener. I was trying to complain. His only...

My Venus heater is not working for two days. Heater water is not supplying. Only cold water was coming. I need urgently to repair my heater. The red light is not working. Please help me very urgently as early as possible. I don't know what to do?? Please contact me immediately for repair of my Venus heater. I brought my electrician to check the supply for heater but he told everything was perfect in order. Only heater complaint....

I have raised a free service request a week back in vellore. Its beeen a week i have raised request, there is no response from the vellore venus team and we are keep on calling them for allocating a member for service even then the service person is not attended yet. Is this the way venus will treat the customers. Its very disatiafyng that to be customer of venus water heater. Better i would have selecter different brand. No solution or sevice...

Sir my geyser from last 4 to 5 days is giving problem, though it is on the issue related is the hot water coming out of it only lasts for 5 to 10 seconds and the again it results cold water, I might think thermostat sensor of the geyser might have a problem since after some amount of heating the water it trips .So please solve this problem as soon as possible....

Dear sir
I am shakeel ahmad paray from jammu and kashmir pulwama district sir recently i brought a 25 ltr magma plus venus water geaser when plumber installed it but it was defective coz a lil bit leakage is in it
Now i was trying to col costoner care, s no. But nobody pick the col
This is my mob. No. [protected]
Hope you can col me
Thanks...