[Resolved]  Vertical Ventures Pvt Ltd, — refund me the amount which was claimed by a fraud company ( Vertical Ventures Pvt Ltd, )

Address:

Hyderabad, Andhra Pradesh

Am a AXIs Credit card holder. I have blocked my Credit card on 03 Aug 2013, due to unknown transaction happen through my Card. I can explain what happen on 03 AUg 2013. Fraud Happen I got a call from Delhi from a person name Nevin Tiwary ( [protected]) by evening around 5.30 PM. This person told me that my card have been selected by there company (I don't remember exact company name) and they like to give some packages and one discount card some lifetime membership card which can be used for discount(15%-50%) every time i swipe my card for shopping. Unfortunately i have given all my details and finally they have used my AXIs credit card for Rs.7999 through online transaction. Today i got a courier from Delhi Vertical Ventures (08 Aug 2013) in my office address given by me to them and courier was received by my security when i was not there in office, Am returning the courier which i don't want and the merchant is not available in the call. As soon as i received sms that my amount has been deducted (Rs. 7999) I blocked my credit card on the day transaction happen. I informed Credit card customer care requesting to block my Credit Card and told them what happen, but customer care person informed that they can give updates only after 48 Hours, about the transaction. Today morning i called Credit customer care (08 Aug 2013) and they informed that the Merchant (Vertical Ventures) already claimed the amount from the bank and now when i tried on the number given by fraud to me the number ([protected]) is unavailable and i have returned the goods back to same address. This company has fraud me by taking all my credit card details. I apologies that this was my mistake but i want this amount to be refunded as soon as possible. So i blocked my card on 03 Aug 2013 so that merchant should not claim the amount. I request you to inquire on this, so i have attached dispute form with this mail as per request from credit card customer care. Please investigate on this and kindly refund me the amount which was claimed by a fraud company ( Vertical Ventures Pvt Ltd, 305-306, NDM-2, Block-C Netaji Subhash Place, New Delhi 110034, Ph: [protected] ) . Thanks Faithfully, vasantha,