Via.com — Cheating & Fraud!

Address:Bangalore, Karnataka

This website could win the award for the worst customer service as all the executives are trained to lie and fraud. I booked a hotel in Goa and paid Rs 12271to VIA. I didn't get any email/sms confirmation but the money is gone. After waiting for few hours I called the cust care and the guy said hotel is overbooked and currently unavailable. Sad and disappointed, I asked for a refund and the executive conveyed that I will get the refund in 5 days.. 5 days... 10 days... 15 days.. now that's enough.. give my money back. . Grrrr! I call/ mail then every 2nd fay and all I get is fake promises. Now out of nowhere they are saying that ur hotel was booked on that day and u wont get a refund! Wer did my money go! ! Wers my confirmation mail!! Wers the executive who told me that hotel is unavailable and they will refund!! And after all who stayed in that hotel! !!
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Dear Sir,

Sorry for the experience, We hope that the issue has been resolved. If not please get in touch with us at [protected]@via.com.

Thanks
Team Via

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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
    View all Via.com / Flightraja Travels contact information