[Resolved]  Via.com — Refund Amount Insufficient

Address:

Hyderabad, Andhra Pradesh

i have booked for flight yesterday and had to cancel the flight tickets because of a personal reason. I applied for cancellation and the amount which i received is not even a charge for base fare of a flight. The amount was 8568 and these guys refunded me only 4918. I will never use this website again and ask my friends also to stop using it. I mean seriously? 3650 is the amount they cut ? and in the fare rules they have mentioned that the charge per ticket cut would be 200 rupees only. If they cut the charge it would only be costing 800 or 1000 maximum . From where did 3650 come? And on what basis did they cut?