Vibes, 4th Block, Koramangala, Bangalore — CHEATING

Dear Sir, I have visited Inox Theatre, Magrath Road, Garuda Mall, Bangalore on 13-Dec-2014 to watch a movie at 6.40 PM vide ticket number INBG[protected]. On my taking the ticket, The counter gave me a gift voucher of Vides which on scratching the coupon, I saw that i can avail Rs 10, 000 valued services excluding service tax. I contacted Vibes, Koramangala, Bangalore to book an appointment on 25-Dec-2014 in advance. This i confirmed also, But to my shock, When i called Mrs Thilaka on 25th Dec 2014 at 11 am to confirm and visit by 3 PM, She informed that the appointment was on 24 Dec 2014 and we have to reschedule. Mrs Thilaka was very rude and not at all ready to listen. Then we checked with there Branch at Jayanagar for appointment on 07-Jan-2015, On the initial talks the person was ready for the appointment, But when they learnt that its for redeeming the coupon. They started telling, Full day is booked. As per us they are not ready to redeem the coupon. We are utterly shocked and dismayed that, Such coupon they are distributing across they city to pull customer by malpractices and fraud. I hereby wants to file a suit against VIBES, 4th Block, Koramangala, Bangalore for cheating and malpractices and would like the consumer forum to forcing them to let us avail the service, This will be a solace for many other person who are also cheated by VIBES. We don't want any compensation from VIBES, But they should do the duty which they have commited customers through there vouchers to do otherwise they shouldn't distribute them. Please take immediete and strict action against them.Enclosed image of the voucher. Warm Regards, A Magwin House No 20, Near Sea college, K R Puram, Bangalore-560049