| Address: | 410210 | | Website: | www.videocond2h.com |
Cust. id. 91475993
Complain No.[protected]
My D2h services was suddenly interrupted in the morning saying you have not paid your service charge of Rs.425 which you availed on January 18 (Technician coming to my place and replacing STB). Now I have to say that there wasn't any technician sent to my place neither I have asked for the same.
However I did asked for it on December 21, 2015 which also got resolved and received a confirmation email.
A confirmation simply means that I have paid for the service. But here the executive is charging me for availing the service for free. It feels so insulted when you are accused of non payable of charges despite paying the same via cash to the technician. And most important thing which technician will come to anybody's place to give the service and will go back without taking money?? I am being unnecessarily harassed by the fake story being made by the D2H team for a cheap 425/-
And why have they suddenly come up to me after one month if they thought I took service for free. My service is suspended for over 10 hours now.
Its time to switch to another D2H service. Had enough of this nonsense. Was this information helpful? | 
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H