[Resolved]  Video Con d2h — Not removing D2h cinema channel after many requests

Address:Latur, Maharashtra, 413512
Website:www.videocond2h.com

Respected sir
i am using videocon d2h from last 2 years and recently i have purchased one new connection
in that distributor had told me that you will get
d2h cinema channel free for first month so after one month i got a massage that d2h cinema free time is over from tommarow you will have to pay 60rs per month but i dont want to subscribe that channel so immediately on the same day i have logged in my account for removal of that channel
but couldn't so i called customer care and asked to remove that channel and cc executive have register a complaint for removal of that channel on 29 jan 2016 with complaint no[protected]
on 30th jan 2016 i got a massage that your complaint has been resolved but i see that the channel is still active on my d2h and on 31st jan 2016 i got the message that thanks for activating D2H Cinema at 01:39 pm but i have not given any kind of request regarding activation of D2H again i called cc for that issue which is not yet solved and i am paying for what i don't want i spoke with senior executive for that and she register the complaint for removal of that channel which is force fully activated from your side and complaint no is[protected] on 2:28pm
on same day i got massage that your complaint is resolved but i can see that the channel is still active on my D2H so i am requesting you people to solve this issue as soon as possible
thank you.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sagar,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H
Dear Sagar,

We would like to inform you that “D2h Cinema” channel has been deactivated from your d2h account with effect from February 1, 2016.


Warm Regards
Videocon D2H

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3326
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information