[Resolved] Video Con d2h — Not removing D2h cinema channel after many requests | |||||
Respected sir i am using videocon d2h from last 2 years and recently i have purchased one new connection in that distributor had told me that you will get d2h cinema channel free for first month so after one month i got a massage that d2h cinema free time is over from tommarow you will have to pay 60rs per month but i dont want to subscribe that channel so immediately on the same day i have logged in my account for removal of that channel but couldn't so i called customer care and asked to remove that channel and cc executive have register a complaint for removal of that channel on 29 jan 2016 with complaint no[protected] on 30th jan 2016 i got a massage that your complaint has been resolved but i see that the channel is still active on my d2h and on 31st jan 2016 i got the message that thanks for activating D2H Cinema at 01:39 pm but i have not given any kind of request regarding activation of D2H again i called cc for that issue which is not yet solved and i am paying for what i don't want i spoke with senior executive for that and she register the complaint for removal of that channel which is force fully activated from your side and complaint no is[protected] on 2:28pm on same day i got massage that your complaint is resolved but i can see that the channel is still active on my D2H so i am requesting you people to solve this issue as soon as possible thank you. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Sagar,
We would like to inform you that “D2h Cinema” channel has been deactivated from your d2h account with effect from February 1, 2016.
Warm Regards
Videocon D2H
We would like to inform you that “D2h Cinema” channel has been deactivated from your d2h account with effect from February 1, 2016.
Warm Regards
Videocon D2H
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We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H