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Video Con d2h — Not resume service - Cust. id 50191940

Address:Surat, Gujarat

After paying ₹350 for exchanging new set top box company not resuming my service from tomorrow. Yesterday at 8-30 pm talked with supervisor Mr Dipak maru and told me that will resume in 8 hrs. At 8-45 am today talking with Mr. Ankit patel and again told me it will take 8 working hrs. Not resume service till now. Getting answer that he will understand.
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I am facing same problem. local area head name is Kunal singh. He just commit to replace set top box in 10 mins, and after 10 mins his phone was switched off..
Customer care is such a waste of time in videocon d2h.
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