Videocon Industries Complaints & Reviews

Dear sir/madam
I have purchased one lcd tv of videocon make, after some time it was not working properly (Picture related problem) the i register a service complaint and my complaint ref no. Is gur[protected].
After 3 days service center informed me about the panel problem in lcd and they told panel should be change but i did not accept their offer and request for return the lcd without repair.
After several follow-ups...

I recharged for one month on 16/03/17 but account balance shows the recharge validity is up to 11/04/2017, why ? My Customer Id is 66295660....

I was worked in Videocon Industries as Area Service In charge under Ghaziabad Branch since 22/10/2012 to 30/11/2016. I was resigned with 08 days notice. But even after 3.5 Months my full and final was not settled. Neither company will respond on my mails neither they gave any assurance .My Nov`16 Salary, My conveyance, My wrong deduction regarding data card was cleared till now. Please look into the matter and do the needful.
Name...

To
The Customer Relation Officer,
Videocon d2h

Sub : Application for Name Correction in your records.

For your information, I purchased your d2h connectio for my home at Door No. 41, 15th Avenue DAE Township Kalpakkam Kanchipuram, Tamilnadu PIN 603102 area.My customer ID :[protected] and in your records instead my actual Name is " NIRAJ BHARTI ". So kindly rectify your records and obliged...

Sir,
I have purchased videocon refrigerator mode no. Vz294pecsnhfk on 4th september, 2016 for m/s darling digital world, pondicherry. After three /four days we had noticed that watering in the refrigerator, on this we had made so many complaints with call centre. During the month of jan'17 one service engg was attended the complain and that there was a loose connection and he said that it had been rectified, you have no compliant....

I had a problem for with my set top box. Called the d2h service guys.They promised to send a guy the same day.
The service guy came the next day around 2 PM. He fixed the issue. He says he updated the software and now it would work fine. I checked and things are working fine.
He made a call to a d2h call center and made me talk to the guy on phone. First thing he asked: Is the problem fixed? I said "YES". Secondly he asked:...

Hi. My customer id 93945226.
It's nothing but just horrible experience talking to your customer service executives...not at all helpful... your query is not solved...They wont answer the questions you ask... interrupt you...and even they will disconnect your call...rude and not at all helpful...
I am not getting services properly from past 2 weeks almost...and I want someone getting back to this complaint ASAP...

Dear Team,

With great regret, I am writing this to lodge a complaint on Videocon refrigerator. I bought the refrigerator on 13 June 2015 to be exact from Bismi appliances Kaloor, Ernakulam, Kerala. This fridge has a 5-year warranty and within a year the bulb inside was damaged. This was repaired in December after several follow-ups and now the fridge ‘itself ‘doesn’t work. I had raised a complaint to Bismi and a representative...

My Name is Rahul Kumar Singh and my videocon d2h ID is[protected]. I did recharge of PLATINUM HD (i.e. 650/- monthly) for 3 months by paying 1950 amount on 5th Feb. M TUNES channel is unavailable from 8th Feb. I already follow-up with videocon d2h team via email but got unsatisfactory answer stating as this issue from broadcaster and there is no problem from videocon d2h side. I asked them to justify my paid amount which they have added as...

I have Videocon d2h . I was due for recharge of videocon d2h Tv and while doing recharge i mistakenly selected 12 months pack insted of my normal recharge of 1 month in the videocon app for android. While rechrge the app straight away directs you to paytm for payment.So for 12 months I was charged ₹7800/- i din want this 12 month recharge so i called videcon d2h customer care ([protected]) and asked them to reverse my payment. They said...

Bought semi automatic Videocon Washing machine on 14/02/2016, but on 22/01/2017 the spin tub stop functioning and tilted. On 23/01/2017 I approached the dealer Shanti Electricals, Dharavi, Mumbai and registered the complain who informed the service center. With sms confirmation from the service center an official called Mr. Anand, SCode S26666, visited and examined the machine. On inquiry he told that the plastic parts have been broken Rs....

Hi,
I have ordered Videocon D2H dongle on Feb 13, it is mentioned that the product will be delivered within 7 to 10 working days,
But my product is not delivered till now, I have sent a mail to Customercare ([protected]@d2h.com) on Feb 28, but they are not even responding to my mail, Email customer support never respond, Horrible customer support. I feel totally dejected and cheated.
So kindly respond and issue the...

Hi,

I have a problem with my television somr black spots are displaying in my tv. Now tthe engineer is charging more than rs 2000 for the service. Why should i pay any penny for service even if it is in warrenty period. What is the use of warrenty i[censored] r charging gor money. It seems i did a big mistake of buying a videocon product. I request all the customers not buy any of the product from such a company.

Regards...

LCDTVVAD32FH-BMA Auto restart of TV on switching first time in a day takes place with big sound and screen crash.
On continuous switching off and On the TV, it starts functioning normally.

Raised service ticket to videocon service center, they visited and claiming motherboard need to be changed but for the same model it is not available.

I did not get the reason why it got damaged, is it because of sudden...

Dear Sir,

I am purchased one videocon mobile from amazon store on 6 Dec. 2016. videocon smart phone not working from last one month and accordingly it was handed over to their service center at Basirhat, 24 Pharganas North, on[protected]. But now one month over, the product was not return to me. I inquired the service center they informed me the have some major manufacturing defect, so the product was send the kolkata or other...

My d2h remote is faulty since I installed and have registered 4 complaints regarding remote and being under warranty it's not exchanged. Customer care people r charging for remote and remote is being tested and checked by d2h engineer from last 4 visits. Need u r help in exchanging faulty remote. Also area manager is insisting on sale of remote rather than solving customers issue. And after paying hardearned money to recharge d2h iam not...

Sir, I have given my new videocon at the your service centre Job No vascas034j[protected] IMEI [protected] on 23rd January under guarantee period. But till today I am unable to get my mobile from the servicing centre (Space Solutions Guwahati) and through calling at helpline no[protected] also I am unable to get the proper information only says that we send it to the company. So I kindly requesr you to provide me a new mobile since it...

Dear sir
I am Nandesh I am ordered 32inch vidiocon led TV Inv no#[protected] not comming when comming I am waiting my mobail no[protected] Mangalore.
Add. Shivaprasad gold apartment 3rd floor flat no306 Derebail konchadi Land links Road Mangalore 575008.
Please sir replay me....

Respected official,
i had brought a videocon ddb led 98 cm, it has not working now
not even 1 year is completed of this tv, its display is not working properly ' some engenier from company had come and say that its
physically danaged. the main screen is perfectly fine, there is not a single scratch on it, so how do it can break from inside.
the company is charging us rs.14000 for repair without any reason ....

Dear sir
I had purchase full auto matic wm and also amc for the same but from the date of purchace it get failure on regular interval
Neither executive attend the same on time nor parts available with them on time always they need 5-6 days to get that repair haing amc but if amc is not taken than will replace the said parts on same time
Requting you to replace this defected product at earliest and provide me a good...