Videocon Industries Complaints & Reviews

I cannot connect a call by jio sim as well as same problem found when we try to call from jio 4g voice app.
Even in jio 4g app i cannot find the option for call even.
When we make call it automatically ended.
Even sometime we cannot receive call.
I have also upadted software of my videocon q1 mob but still the problem id is same. I hope you will take immediate action....

No signal for 5 consecutive days after varadah storm in chennai. Other d2h services are working in my area. Customer care number is always busy. Please respond immediately.

Customer ID :[protected]...

My cust ID for Videocon D2H is 88551868. I had lost my connection for the last 5 days. For the first 3 days i think it was due to natural calamities. But till date it is not resolved. I made a complaint to Videocon mail id 2 days back. But no reply from his side. Kindly look into the issue and rectify the problem as early as possible. Expect your speedy reply.

Regards
M.Parthasarathy
[protected]...

Would like to inform you that videocon d2h is cheating the customers. My d2h connection 92843162, not working properly since last 1 week & i am getting signal not available message everytime. Please resolve this issue at the earliest, & don't disappoint your valued customers..in this month have done the recharge of r's.365 for 1 month, n d signal issue has started from past 1 week, and everytime we have to switch on/off the tv.. Even after...

I would like to inform you that Videocon d2h is cheating the customers by misleading. My D2h connection not working since last 2 day's and my account get expired on 13 Dec 2016 from 2 day's i am getting Signal not available message everytime need to call to Customer care and asked them to fix the issue, further they are saying we will send our engineer to your home to check the issue and for that i have to pay 200, i don't understand why...

A Videocon DDB SMART TV was purchased on the 1st week on Nov 2015. It developed some faults within the first year. It has been more than a month since I have been following up with the service team in Bangalore.

A bunch of jokers who desnt know what to do and how to resolve.

People contacted are
Ramesh Kumar
Rajeev
Srinivas
Anand Binod

This is one of the worst service...

I have complaint against Videocon d2h service.My customer id 74365028. My Setup box is working advertising site is proper working and rest of the channels is not working with some error massage, I have called to customer care and read the error message which have displayed on tv then those guys told me so many instruction and i followed after that not resolved this issue and then guys told me we will send a engineer to your place to check...

Set up box
Customer ID[protected]
Serial no.[protected]
Name Mohamad Kapar change in omprakash Sisodia
Adders D4/54 Sultan puri new Delhi 110086...

I bought new connection of Videocon d2h set top box, from the next day remote is not working properly, I complained to customer care regarding remote & they sent their permanent executive (whose behaviour is very rude). He changed the battery of remote and said now it is ok. And on the next day same problem started again, actually company provided me old remote for new connection. After complaining several times still remote is not changed....

My experience with videocon d2h for the past 15 days has been horrible. I had given the request to close down my d2h connection & process my refund around 13 days ago on 20th november 2016 with complaint no.[protected] as i am going to leave the current city i live in by 7th december 2016.
I was assured by videocon customer care that their representative will get in touch with me in 7 days & process my request & refund any amount pending....

The price of package which i was subscribed to was changed without my knowledge. The package subscribed was south gold hd, which was costing rs. 390 pm. The price was changed to rs. 485 pm in march. After march, i had multiple contacts to their customercare for various other purposes and all the executives still said rs. 390 pm is my pakage rate. I happened to know the new rate, today when videocon sent a msg asking for recharge. So all these...

Dear vijyasale,
i feel cheated by you and videocon.
I purchase videocon tv on date[protected] as offer 5 years warranty on videocon tv.
Your sales team was offered to buy 5 years warranty product .
Now my purchase product having issue and for the same i called to videocon customer care team .
They have raised my complain with videocon service team.
Today service guy have come my home and asked for...

Respected Sir/Mam,

i have purchase a D2H connection from a person named Mr.sampat ram Customer ID:51899502 n i would like to transfer it to my name as follow :Samdu khan at post:bhiwafi, tal-bhiwadidist-Alwar pin no:301019 i have tried to call D2H customer service serval time but i cant connect to them.so thats the reason i'm mailing u. plz send me the message on my number when my recharge is going to get over or any new updation...

I have taken one connection on october from videocon industries. From the very next week onwards i am facing frequent disruption in connection saying "no signal" even though the technician came and said there is a loose connection in wire he didnt fixed permanantly and went away. Now i am calling them up again and again they are not sending any technician from last two days. I have paid 3 months advance and these people are taking it for...

Hi,

I am customer of Videocon D2H (Customer ID =[protected]. Today on 22nd Nov, I got notification on my channel screen "of low balance". I checked in online account that "New Gold Sport" package is active from 22nd March2016. I have never ever activated/requested this pack on my account as I never watch any sport channel. I called Videocon customer care (even talked to their supervisor). They said I used IVR on 22nd March...

Hi,

I am receiving calls from videocon without an intension of solving problems. A person named palak gandhi called me stating that he wants to know what the problem was.

We were on the call for 40 mins but he wasn’t able to provide me with the resolution.

I explained him that i recharged my stb on 20th nov 2016 at around 1.40am because i wanted to watch my favorite football match but the message...

I had registered a complaint with videocon d2h for changing my remote since the previous remote was not working. The complaint i registered was on 18th november, 2016 with complaint id 47963660 which they said would be resolved within 24 hours. This complaint wasn't resolved and so i registered another complaint (Complaint id:[protected] on 19th november, 2016 when they said it would be resolved within 8 hours. After 8 working hours, it was...

Hi,
I registered a complaint on 14th nov 2016. The issue is that my videocon tv is not working & it's still in warranty period. After logging complaint, i received a call on same day & service officer visited on same day & collected the service charge & assured me that issue will be resolved in 2-3 days. It's been 7 days now & i haven't got any positive response from videocon. Service officer also visited on 19th nov'16 and collected...

The stupid service I have ever dealt with. When ever I do recharge I never get to see the channels.

It still says Insufficient Balance or channel not subscribed. There is a number to call[protected] that says request has been taken you'll be able to see the channels after 10 min however I am sitting for almost 45 mins nothing happens.

I called customer service I think they are earning for nothing. Both the...

I got a message on 18th November that service activated on my number [protected] and 30 rs charged for this service. When i call videocon customer care they said that i called on 543219 to activate this service at 3:58 pm on 18th November and they denied to refund my money. I checked my call history in mobile as well as in MY VIDEOCON application but there is no such call. It happened many times with me please help me to solve this problem....