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Videocon Industries Complaints & Reviews

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Last updated Feb 10, 2024
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Videocon Industries
Customer Service Contacts

Videocon Industries Phone Numbers

Toll free
1800 223 400
535
253
Phone
+91 73 5587 3558
333
168
+91 12 4671 0600
110
78
+91 12 4327 3091
85
67

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Videocon Industries Website

Videocon Industries Head Office Address

14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India
431105

Videocon Industries reviews & complaints page 153

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C
C C Khakhkhar
from Delhi, Delhi
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Refrigerator 190 ltr

Website:'Videocon Customer Care'

Dear team,

Complain is not resolved please resolve the same on urgent basis else will leads to consumer form …


Chetan c khakhkhar
Branch manager
Grain market
Jamnagar
[protected]
Chetan. [protected]@icicibank.com

From: harshit pathak [mailto:harshit. [protected]@vgmail.In]
Sent: friday, february 19, 2016 10:22 am
To: chetan khakhkhar /rclg/ibank/jmngr;...
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ਦੇਸੀ ਜਿਹਾ ਵਡਾਲੀਆ ਮਰਜਾਣਾ
from Moga, Punjab
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Text message not sending any person

Address:Amritsar, Punjab, 143112

Pls solve my solution my number [protected] text message not send any person thanx...
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V
vahid memon
from Surat, Gujarat
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Videocon air conditioner

Address:Vadodara, Gujarat, 390019

Dear Sir,
I have purchased AC from Videcon dealer on dated:- 04/03/2014, from Mayer Home appliance, Kothi Char Rasta, Baroda-390001, The AC was not giving cooling from begning, I request deler to repaire or replaced, but failed to get any response,
The deler dont put any stamp on warrenty & service card,
Thier Contact No:[protected],
Mobile No:- [protected],
Request to do needful,
My (M):-...
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S
sush_p
from Gurgaon, Haryana
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Waiting for AC installation for more than 15 days

Address:560073
Website:vgservice.co.in

I brought an Air conditioner and since then I am calling the customer care for the installation. The first time I raised a request was on 26th March (Ticket no. BAN[protected]). I waited for 4 to 5 days and then received a message saying the call was cancelled due to repeated house lock. I was shocked to see this message as there is one or the other person at home always. I called up the customer care to enquire about this and another surprise...
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A
Ardenthem
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2h not working and website is also down

Address:411027
Website:www.videocond2h.com/WSC/index.aspx

I am not able to view any channels though I have sufficient balance in the D2H account. I am not able to connect to customer care via RTN even after entering correct Cust ID. In addition to this I see the website is down for some maintenance. I received a message yesterday saying that my services were suspended due to Non Payment of service charges, which I have already paid in CASH to the service engineer who visited for the de-install and...
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K
kiranpatil353
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Videocon service center

Address:Jalgaon, Maharashtra, 425111
Website:Videocon

Reference no - AUR[protected] .
It's been a month I am getting messages from videocon service center . Your executive has examined the led TV set . And told me that company will get repair it within two days before one week . And today I got message that your call has been canceled . I am totally dissatisfied with Videocon service . If my TV is not going to be repaired I am going to complaint in consumer forum . AS well as I will ensure...
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V
vahid memon
from Surat, Gujarat
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Videocon Air Conditioner

Address:Vadodara, Gujarat, 390019

Sir,
I have purchase your Air Condition from Mayur Sales, Kothi Char Rasta, Baroda-390019, Contact No:- [protected],
Your AC is not giving cooling effect & complained registered, On checking it through AC specialist, He say pieace it self is defective,
This AC was purchased on 04/03/2014,
Delar don't put his stamp on warrenty & services requst
I request you to do needful,
My (M):- +91-[protected]/[protected]...
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M
Magadala Kumar
from Mumbai, Maharashtra
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Service

Address:YSR, Andhra Pradesh, 516227

I have given a complaint on[protected] about the picture is not coming the error message showing Scanning in process the message is coming past one days. I have given complaint they replied me the engineer will come and solve the problem the problem with in 24 hours.Even after 24 hours the problem has not resolved.The engineer called and saying "today is sunday so today I will not come".Again I have called to the call centre they have replied...
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G
guru warwal
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Call detail

Address:Fazilka, Punjab, 152024

I want to all call details of mobile no. [protected], [protected] It is my girlfriend mobile no. All details send on my email id [protected]@gmail.com...
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Address:560049

Customer #[protected]

Balance as on 21st dec 2015 : 3342.96

Month package : 254 rs
Addon : 15 rs

Now the team informs me that i have consumed about 1342 so far from 21st dec 2015 to till date and they have refunded me only 2091 where as videocon app shows me 2400 and they inform that the videocon app is showing incorrect information.

This happened to me when i subscribed for...
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R
Rahul G7
from Bengaluru, Karnataka
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Videocon d2h - reinstallation

Address:560008
Website:Cusotmer care helpdesk

Hi,

My name is rahul gop, i am a videocon d2h subscriber (Customer id:[protected]. Recently i shifted in bangalore from one place to another, i have made calls to videocon helpdesk (+91-[protected])several times and requested them to do the re-installation.

After raising request, i received call from the technician, who was about to attend me but he was coming into my old house; where i shifted from. I asked...
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H
hirenshah1234
from Mumbai, Maharashtra
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Dth service has deducted my amount

Address:Thane, Maharashtra, 401209
Website:www.videocond2h.com

Since 23th march i am waiting for one complain to get solved.
Videocon has not solved my complain till date.

Consumer forum please help me.

1st complain no –[protected] – 23rd march
2nd complain no –[protected] – 26th march
3rd complain no –[protected] – 27th march
4th complain no –[protected] – 28th march

Apart from this why videocon executive and supervisor...
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Y
Yuv123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lock in period

Address:Chennai, Tamil Nadu, 600116
Website:www.videocond2h.com

I have selected star sports hd instead of sony six hd in online ala carte features. When i requested customer care to correct it. They are saying we can replace the channel as three months are not complete yet. Also when speaking in phone with customer care, they are disconnecting it.Poor customer care service.

Also why is there a lock in period of 3 months for expensive channels....
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K
kdmadhvani
from Mumbai, Maharashtra
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DTH Connection

Address:Vadodara, Gujarat, 390018
Website:videoconDTH.com

Videocon DTH in their web site mention the charges for 3/6/12 months whereas when we recgarge for 3 motnhs / 12 months, the renewal is affected as 360 days (30 days * 12 months) instead of 365/366 days. Thus it give less credit to consumenrs. Ideally, if they mention for months, it should be 28/29/30/31 whichever is applicable at the relevent period....
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N
Navnit Ahire
from Mumbai, Maharashtra
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Unnecessary amount deducted

Hi,

My videocon customer no. 52374952.
I have complaint to deactivate one of the channel (D2H Cinema) which is cost rs.60 p/m
to customer support executive. but they did not deactivated. after that i received message that my due date is 28th of march where i have recharged on 3rd March 2016 and date should be 2nd of april 2016. After calling to customer care, they told me that channel is not deactivated and...
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G
goura
from Korba, Chhattisgarh
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D2h is not working at all.

Website:d2h connection

Date of incidence--since changing of radio frequency box with remote about 3 months ago.
Client ID No.53570295

On providing power to the d2h box, it is not getting started. Red light is not turning to green. Even if it is started some times, program channel are remaining blank. I have contacted the local service boy of your company sri Satish at Bilaspur, Chhattisgarh. initially sri Satish was responding saying that,...
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V
vikashhh
from Kapurthala, Punjab
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Payout

Address:Ludhiana, Punjab, 141007
Website:www.videocontelecom.co.in

I m a retailer ludhiana akash telecom demo no [protected]
my slab 7 and 8 gift not relees
and tsm prince jain [protected] make a froud stamp of my shop
and i call head office gurgaon but there is no solution
pls help me and relees my gift of slab and 8
i shallbe very thankfull to you
[protected]...
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J
Jaishal Gala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Videocon d2h services - rtn change and add on activation

Address:Mumbai City, Maharashtra, 400092
Website:www.videocond2h.com

Hi,

I am a consumer of videocon d2h. My customer id no is 77943190 and my connection has been manipulated in the past for 2 to 3 times in the last 2 years. The below instances will highlight the issues i have faced:

1. My rtn (Registered telephone number) was changed from [protected] to [protected] (This is a delhi number as per the attached image).

2. D2h cinema and smart games add on pack was...
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H
hirenshah1234
from Mumbai, Maharashtra
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DTH Service

Address:Thane, Maharashtra, 401209
Website:www.videocond2h.com

I have complain twice but they are not ready to solve my problem. Complaint No[protected] I have the recording for the same. 1st time they said will solve this in 24 hours on 23rd Mar. But till date they are unable to solve my problem. They have wrongly deducted my 900 rs. Spoken to - Surmal Solanki, Supervisor - Virendra.
On 25th mar again i spoke to videocon and in between the conversation they disconnected the call.
Today...
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M
mohammedsyed
from Guntur, Andhra Pradesh
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Faulty refrigerator with colling problem

Address:Hyderabad, Andhra Pradesh, 500089
Website:videocon company

Dear,

Iam Syed Noor Mohammed your customer who have purchased a refrigerator bearing Model No: VCL314/300 Ltrs, 2 years back. Iam very disappointed with your company product because after purchasing with in a year refrigerator got a cooling problem then your technician change some part then after few month again i got the same problem then again i repaired it by paying amount to the technician. Now iam facing same problem...
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