Videocon D2H — Amount detected but service was not provided

Address:

Tirupur, Tamil Nadu

I am the existing customer of Videocon d2h for past 4 yrs. Now by last week I booked for a multiroom connection but for next four days they didnt activate or install my product so I cancelled my order by last Saturday but still now my amount was not refunded.. I need a immediate solution from u people.. My cont num [protected].