[Resolved] Videocon D2H — audio & video | |||
Dear sir, Our Videocon d2h Customer number[protected]. I'm purchased Videocon d2h on 09.07.2014. We have facing many problems from the date of purchasing. After one week of date of purchasing we have facing audio problem. Continuously i'm told your customer care thru phone, then replace the set top box. (Continuously followed in 10 days.) Replaced Set top box model - SERVICESTBHD556-B, Serial number[protected], Card number - [protected]. But replaced set top box video clarity is lower than old Set top box. Last one week i'm told your customer care thru phone but no response from your end. Still engineer not attend the video clarity problem. Kindly arrange replace my old set top box without audio problem or replace same HD555-B box. Model - HD555-B (3D Set top box). My old box Serial number[protected]. Card number - [protected]. Thanks & Regards, B.Gunaseelan Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||
2 Comments | |||
47%
Complaints
3326
Pending
0
Resolved
1436
View all 3326 d2h reviews & complaints
+91 97 8189 7818
+91 91 1569 1156
Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
View all d2h contact information
We understand that our representatives have got in touch with you and have resolved your issue by swapping the STB.
We have also taken a note on your confirmation that, your product is working fine.
Please feel free to contact us in future.
Warm Regards,
Videocon d2h Team