Videocon D2H — Balance cut for service charge - cust id[protected] | |||
I have recharged Rs 400/- on 2/12/2014 for Dec month. From 9/12/2014, the channels were not visible in day time and from 4:30 PM to 6:30 PM. After 6:30, it was perfectly OK. I complained on 12/12/2014, complain no.[protected], engineer came and asked for cutting tree and moving the dish, which was not justified as the dish was fixed while the tree was there and more over after 6:30PM, it is regularly OK. Then the engineer told that he will revert on this after returning to office and nothing was paid to him. On 13/12/2014, my service was discontinued despite the balance was there and Rs.150/- has been deducted from my balance. Supervisor of Videocon assured that if the service person can not solve this, then the money will be returned. I need to get Rs. 150/- back as after that I complained 4 times still nobody attended from local office. Prasenjit Baksi [protected] Was this information helpful? | |||
Videocon Industries customer support has been notified about the posted complaint. | |||
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