Videocon D2H — Balance rs 150 was not credited.

Address:

Lucknow, Uttar Pradesh

Out set top box was out of order, so we complained on 27th may 2015, engineer came nd told us to replace the box with new one with cost 399 rs . Then he told us about new offer of rs 550 in which 1 year warranty of new set top box nd 150 balance will be credited back in acct. We paid rs 550 nd since then 1 month has passed but balance of 150 rs didn't come. I called the customer care today on 21st june, they kept me waiting for 12 mins nd finally I had to cut the call as no one was answering me. My vediocon d2h cust id is 95531517. Please resolve the matter.