Videocon D2H — Damaged Disc in HUDHUD Cyclone not replaced.. even after 10 days : | |||
I am sorry to notify you that the VIDEOCON Disc damaged in recent Hudhud Cyclone on 12.10.2014 has not been replaced despite my complaint dt.27.10.2014. No response from Complaint Service phone lines. ID[protected] expired on 03.11.2014. I am not sure of replacement of disc or resumption of service as there is no communication of any kind. Am contemplating purchasing a disc from a different dth company. Can I expect a response to this msg in a day ? Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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when ask then to replace.. the sevice charge will cost 250rupes.. to replace.. it told i am long d2h customer should be replaced with no charge. as this was broken by us.. it is a natural disaster.. and all insurer have approached to get claim for the damages.
he ask me to speak to customer service which was not going through for hours...
i believe d2h is having a good time making money from both insurer and customer ... gr8 administrations.. hats off to d2h...
when tried to speak to admin staff of d2h .. none bothers to speak softly, , , with arrogant if need d2h channel.s pay the damages.. get the chaneels .. and no reciept for the payments...either gr8 adminstration..
leaivng no option.. had to pay ...