[Resolved] Videocon D2H — fed up with videocon service | |||
id[protected], i had called cust. care to upgrade my SD settop box to hd box on DT. 04/01/2015 they said engineer will come to you with in 24 hrs. but no one came. next day dt. 05/01/2015 i called cust. care they said we are loading a complaint againt engineer (complaint no.[protected] problem get resolved till 6/01/2015 03:57 pm. its 2nd time no one came. again i called cust care they said we are sorry we are loading complaint against engineer (complaint no.[protected] problem get resolved till 07/01/2015 05:08 pm 3rd time no one came. Then i decided to contact nearest videocon d2h dealer and told him all he said give me your old box i will give you new HD box i came home unpluged my old box again back to dealer he gave me a new hd box 4th time no engineer is with me i installed it my own and you know end of the story "ITS NOT WORKING TILL NOW" its 8:30 pm of 7 january. 2015 Was this information helpful? | |||
Complaint marked as Resolved
no my problem is still pending. they did not called me, no engineer came to me they are just making fool i had just check every thing its panding Videocon Industries customer support has been notified about the posted complaint. | |||
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