Videocon D2H — HD plans not de-activated on time

Address:

Hyderabad, Andhra Pradesh

Dear Sir / Mam, This is Nitin S Patil. My Videocon D2H ID no. is[protected]. (Vidhya N Patil) One HD trial plan activated by your end on 18 feb 15. I called to customer care to de-activate the HD plan on 25 feb 15. I recharged my monthly pack on 27 feb 15 as per my recharge schedule. But this HD plan is not deactivated on time and no one called me from Videocon D2H service for activation / deactivation of the HD plans. I didnt knew about this plan when it was activated again. Now my recharge plan is going to end today, but I want it should continue upto 27 Mar 15. So my request is only to add my credit in my account upto 27 mar 15. Thank & Regards, Nitin Patil. [protected]