Videocon D2H — No signal even after recharge

Address:

Bangalore, Karnataka

Hi, I had to recharge Videocon D2H on or before 6th May 2015. But, from 4th May 2015 I am getting an error 'Signam not available'. I recharged on 6th May 2015. But even after 2 hrs of recharge I am getting same message. When I call customer care he told me to turn off the Set top box and turn on again. But same problem even now. He said it's technical problem and have to lodge a complaint. I am facing thills problem again and again. Initially I had problems with Set top box that the audio suddenly goes to mute. Set top box changed and now I have different problem. Please take necessary actions to avoid this kind of technical problems.