Videocon D2H — Pathetic customer service

Address:Mumbai City, Maharashtra, 400064

Classic example o[censored]seless #customerservice
I have two calls...right now...
Weekends my #HD #movie channels are off...and this is happening since last 4 months...however they don't have a solution. When asked to speak to their senior; they say they are busy with other complaints. That means there are only complaints and no appreciation calls. They disconnect the calls. Without giving a solution. When asked they say we will send our technical person to ur place. You have to pay...why will I pay? It is not a tech issue. Amazing isn't it these guys are solving the issue since last 4 months. Pathetic service.
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Anupama,

Please share your Customer ID with us, so we can assist you further.

Warm Regards,
Videocon D2H
Dear Anupama,

Please note that, due to lack of response, we understand that your issue has been resolved. Thank you.

Warm Regards,
Videocon D2H

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